Museum Policy & Tour Code of Conduct

Ontario Museum of History & Art

225 South Euclid Avenue Ontario, CA 91762

(909) 395-2510

MUSEUM POLICY FOR GUIDED TOURS

The Ontario Museum of History & Art strives to create an enriching experience for everyone who participates in a tour at the Museum. All visitors to the Museum are expected to abide by the Museum Code of Conduct. To ensure everyone in the tour group can enjoy their experience in a calm, organized, and welcoming environment, we request that all teachers and/or group leaders review the following policy for guided tours with their students, staff, and/or chaperones before their scheduled visit to the Museum.

Museum staff may stop a tour program if a tour participant engages in behavior which is deemed to violate this policy, including but not limited to, any actions harmful to the safety and well-being of community members, staff, or the facility’s operations and environment.

STUDENTS, TEACHERS, CHAPERONES AND TOUR PARTICIPANTS ARE EXPECTED TO:

Review and abide by the Museum Code of Conduct.
Students must be accompanied by an adult/chaperone at all times during their visit.
Students must be accompanied by chaperones in restroom areas.
Engage respectfully with Museum staff and refrain from exhibiting disorderly conduct or harassment.
Listen and follow the directions of Museum staff during visit.
Limit device usage when participating in a Museum tour. If you need to make a phone call, please do so outside of the Museum galleries.
Keep hands and feet to oneself at all times, especially within the Museum’s gallery spaces.
Sit in designated areas in the Museum’s galleries, Carlson Education Studio or as otherwise directed by Museum staff.
Avoid disruptive behavior while in the Museum and when Museum staff is conducting the tour, such as talking loudly to others, shouting, singing or engaging in boisterous behavior.
Teachers, students and chaperones are not to remove, relocate or reposition the Museum’s equipment or furniture, such as tables, bookshelves, benches, or chairs, without permission of Museum staff.
No sitting or leaning on casework and gallery furniture housing art and artifacts.
Make a request in advance of the tour if your group would like to take lunch on the Museum grounds before or after your tour. The Museum does not have picnic areas but can offer the Museum’s grass lawn as a space to gather. Lunches must be stored in the bus during the tour, unless otherwise directed by Museum staff. All trash must be disposed of in designated receptacles, and the area should be returned to its original state before departure.
Food and beverages are not permitted inside the galleries and must remain in locations designated by Museum staff.
Keep backpacks and other large items in specified location as directed by Museum staff before entering the galleries. Large bags, of any size, are not allowed inside the galleries; small personal bags that do not exceed 14”x 12”x6” are allowed.
Photography is allowed in the galleries as long as it is taken without flash and is not for commercial use. Class or group photographs may be allowed after a tour unless otherwise prohibited.
Filming in the galleries is prohibited, unless prior permission is granted by Museum staff.

Please sign and return via email to EducationDivisionOMHA@ontarioca.gov